1. Our Commitment to Accessibility
TaxWallet (“Company”, “we”, “our”) is committed to providing an accessible and inclusive experience across all digital properties, including:
- www.taxwallet.ai (marketing website),
- app.taxwallet.ai (dashboard SaaS platform),
- TaxWallet iOS and Android mobile applications.
Our goal is to ensure that individuals with disabilities can access, understand, navigate, and interact with our Services with the highest degree of independence possible.
2. Standards We Follow
TaxWallet endeavors to meet or exceed the following standards:
- WCAG 2.1 Level AA (Web Content Accessibility Guidelines),
- ADA Title III (public accommodation accessibility requirements),
- Section 508 of the Rehabilitation Act (where applicable),
- EN 301 549 (international accessibility standard for ICT platforms).
While these standards evolve, we continuously review and enhance accessibility measures.
3. Accessibility Features Implemented
TaxWallet includes a wide range of features designed to improve accessibility, including:
- Keyboard navigability across core interactive elements,
- Sufficient text contrast and scalable typography,
- Screen-reader friendly component structure with ARIA attributes,
- Logical, consistent tab order and focus states,
- Form validation messages announced visually and programmatically,
- Captions or transcripts for applicable video content,
- Mobile-friendly adaptive layouts and large tap-targets,
- Support for system-level accessibility settings on mobile (e.g., larger text, reduced motion).
4. Accessibility of the Mobile App
Our iOS and Android apps incorporate native device accessibility APIs, including:
- VoiceOver (iOS) and TalkBack (Android),
- Dynamic Type / scalable fonts,
- Reduced Motion settings,
- High-contrast preferences where supported.
We also bind device identifiers to ensure secure and inclusive sign-in across devices.
5. Assistive Technologies Compatibility
TaxWallet aims to maintain compatibility with assistive technology, including:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack),
- Speech recognition tools,
- Screen magnifiers,
- Switch devices,
- Alternative input devices.
While compatibility may vary depending on browser, OS, or device settings, our engineering team continuously enhances support.
6. Known Limitations
Despite best efforts, some areas of our Platform may not fully comply with all accessibility standards due to:
- Third-party plugins or integrations,
- External API modules,
- Dynamic tax document rendering from partners,
- Legacy tax form formats or industry-mandated structures.
Where limitations exist, we provide alternative pathways or manual support upon request.
7. Ongoing Improvements
TaxWallet conducts regular audits, including:
- Automated WCAG scanning,
- Manual accessibility reviews,
- Inclusive design reviews during development,
- Regression testing after major updates.
We treat accessibility as a continuous commitment, not a one-time compliance task.
8. Feedback & Requesting Accommodations
If you experience accessibility barriers, encounter content you cannot access, or require accommodations, please contact us immediately:
TaxWallet Accessibility Office
Email: support@taxwallet.ai
Phone: +1 (786) 892-5538
We will make reasonable efforts to provide necessary assistance or alternate formats.
9. Accessibility for Tax Professionals & Taxpayers
We ensure accessibility for both:
- Tax professionals using the dashboard, mobile app, and workflow systems,
- Taxpayers accessing portals, signatures, document uploads, and notifications.
Each user role receives the same level of accessibility consideration and accommodation.
10. Legal Disclaimer
TaxWallet does not warrant full accessibility of third-party integrations, government systems, tax agency e-file portals, or financial institution modules.
However, we will assist users in navigating or accessing required services by alternative means where lawfully possible.
Your continued use of the Platform signifies agreement to this Accessibility Statement.